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Setup – Repair Tab

The Repair tab is used to manage options exclusive to the Repair module.

Manage Section

Clicking on the Repair status button will prompt a window that will allow you to create your various repair statuses.

How to create a repair status

  • Click on the Setup icon at the upper right of your screen.
  • Select the Repair tab.
  • Click the Repair status button.
  • Click +Item to create a repair status.
  • Name the status; “On site installation” for example.
  • On the right-hand side, you can add any additional information you deem relevant to your repair.
  • Click Apply so the type is added in the tree on the left.
  • Click OK.

Repair Contract

Some companies will create a service agreement in order to protect themselves and their customers. You can type or copy/paste your contract in the text box. For example:

We cannot be held responsible for items that have not been claimed within 30 days of repair. For more information, please contact us at 888-888-8888.”

Check the box if you want to print the service agreement and you can also print as many copies as needed.

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