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In-Depth Overview of the Order Module

This article shows a global overview of the Order module.

Interface details

Through the order module, you can access all current on-going orders. To view all transactions, click on the Refresh button.

Invoice # Invoice number for the current invoice.
Date Date when the invoice was created.
Already (days) Date when the item is expected for pick up.
Pick up Date when the item is expected to be picked up by the customer
Item # Item number.
Category Item category
E Indicates if there is a problem with the order (Error).
Mode Invoice type
Item Name Name of the item in the order.
Index code Index code of the item in the order.
Serial number Serial number of the product in the order.
N / U New or used.
Qty shipped Qty of items paid for in the order.
Qty paid Qty of items shipped.
Refunded Qty Quantity that was refunded, if applicable.
Sale Shows the price at which the item was sold.
Deposit Amount of deposit applied on the order, if applicable.
Release date The date the product became available for sale
Item Note Notes input by an employee regarding the item.
Item internal note You can write down a note on an item that will not be visible to customers but that the other Alice POS users will be able to see.
Invoice note You can write an invoice note that will be visible to the customer.
Invoice internal note You can write an invoice note that will not be visible to the customer but that other Alice POS users will be able to see.
Customer Name of the customer
Phone number Customer’s phone number.
Advisor The employee that created the order.

Buttons at the Top of the Screen

Button Function
Menu: Allows you to refresh the page and to move into fullscreen mode if desired.
Display mode: Allows you to view information by Invoice, Element or Payment.
Navigate by categories: Allows you to see orders that are active in the system based on the inventory categories that you have created.
Perform Search: Allows you to search item currently on order.
Global Search: Allows you to search item currently on order through the stores in your network.
Show the details: Allows you to validate additional information on the order, like the items on the order, for example.
Filter results: You can search for an invoice by using more selective criteria.
Display notes: Allows you to see all the notes that are linked to this transaction.

Invoice Area

Button Function
Preview the invoice: Allows you to view the invoice as if it were printed out.
Print …: Prints the invoice.
Attached files: Allows you to view the files attached
View customer: Shortcut that leads you directly to the Contact module, to the customer or the company’s details card.

Actions Area

Button Function
Finalize the order: Allows you to finalize a pending order so that the customer can leave with their item.
Ship the order: Finalize the order and ship the item.
Edit the invoice: Allows you to edit the order order’s elements.
Refund the invoice: Allows you to refund an item.
Actions performed on the invoice: Allows you to view what was done with the order.
Cash drawer summary: View the summary of the cash register where the order was taken.
Cancel this invoice: Allows you to cancel the order.

Tools Area

Button Function
Refresh: Allows you to refresh the module view in order to see the updated information.
Print the list: Allows you to print the list of active orders.

Do not forget to refresh the view each time you click on a module to make sure that you have the most up to date information.

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