If you offer rentals which requires a deposit, you can easily manage this. Here’s how to create a service to help you create and refund deposits.
How to Create a Rental Deposit Service
- To add a deposit to your invoice you need to create a deposit service for your item. Click on the Setup gear at the top right of your screen and select Service.
- Add a service. You could name your deposit for a general purpose (ex. “Deposit on game rentals”), for a category (“Deposit on N64 game rentals”), or for an item (“Deposit on PS4 consoles rentals”). Under Tax Group, make sure to select Without Tax item.
Tip
When creating a rental invoice which includes a deposit, make sure to set your deposit as a Sale.
Tip
Configure your deposit as a mandatory cross sale item with the category or item it is associated with.
How to refund a Rental Deposit
- Head over to your customer profile in the Contact module
- Find the invoice with the deposit in their contact profile under the Invoices tab and right click on the deposit item. Select Refund item.
